FAQs

Click below to find answers regarding Kinex equipment delivery, return, billing, workers' comp claims, and more.

Hardship Waiver

There are situations in which a patient may need to apply for financial hardship. This link provides an application that may be completed by the patient or the patient’s legal representative.

Patient Information

This link includes information regarding Kinex company contacts, Kinex product warranties, patient rights and responsibilities information, and information disclosure practices.

Patient Survey

Kinex is constantly working to improve our patient experience. Use the survey linked below to provide valuable feedback.

Payment Process

Here you will find a thorough explanation of the Kinex payment notification process, as well as how to make payments using the Kinex online system.

Product Instructions

Here you will find user instructions for Kinex provided products.